Comprehensive Recovery Solutions 

Receivable Management & Debt Recovery

We provide effective and innovative solutions to help businesses overcome the strain of unpaid debts. We have in-depth knowledge and experience in consumer credit, corporate debt recovery, and collection recovery services.

  SRA Processes & Resources 

• Contact Strategy •  
Deployment of proactive outbound calls and doorsteps (field visits). Reminder letters are auto-generated.

• Account Supervision •  
Accounts are assigned to a designated collector, supervised by a dedicated Team Leader.

• Skip Tracing •  
We utilise a dedicated team of licensed investigators for skip tracing to trace and locate absconded individuals and companies. We use highly sophisticated, up-to-date search databases.

• Field Visits •
Field visits are an integral part of our recovery service. Accounts without phone contact within 10 days are reviewed for a visit. Services include field visits to residential and business addresses, property and place of work, and private and discreet inquiries.

We utilize the Volare Collection System, an all-in-one proven debt collection system. Volare automates internal receivable management cases, optimizes staff productivity, and strengthens collection team discipline.

• Volare Features• 

Simplified collection modules for collectors.

Tools to track and monitor collection activities.

Multiple “in-app” communication channels with debtors (e.g., Phone Calls, SMS, and E-Mail).

Built-in auto-dialler with features such as call routing, call monitoring, and call recording.